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1 . Management information systems (MIS)
A. create and share documents that support day-today office activities
B. process business transactions (e.g., time cards, payments, orders, etc.)
C. capture and reproduce the knowledge of an expert problem solver
D. use the transaction data to produce information needed by managers to run the business

2 . The term used to describe those people whose jobs involve sponsoring and funding the project to develop, operate, and maintain the information system is
A. systems designer B. systems owner 
C. internal system user D. information worker

3 . The person who ensures that systems are developed on time, within budget, and with acceptable quality is a
A. systems designer
B. project manager 
C. systems owner
D. external system user

4 . Which one of the following is not a business driver for an information system?
A. business process redesign 
B. knowledge asset management
C. proliferation of networks and the Internet 
D. security and privacy 

5 . A task of developing a technical blueprint and specifications for a solution that fulfills the business requirements is undertaken in the following phase of the system development process
A. system initiation
B. system implementation
C. system analysis
D. system design